Privacy Policy
How we collect, use, and protect your personal information.
Effective Date: 1 January 2026
1. Introduction
ecoKode (Pty) Ltd ("ecoKode", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title when you contact us, register for an account, or subscribe to our services.
- Usage Data: Information about how you interact with our website and products, including IP address, browser type, pages visited, and time spent on our site.
- Technical Data: Device information, operating system, and other technical identifiers.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our products and services
- Improve, personalise, and expand our products and services
- Communicate with you, including for customer service and support
- Send you updates, marketing communications, and promotional materials (with your consent)
- Process transactions and manage your account
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:
- Service Providers: Third-party companies that assist us in operating our business (e.g., hosting, analytics, payment processing).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal data
- Correction of inaccurate or incomplete data
- Deletion of your personal data
- Restriction of processing
- Data portability
- Objection to processing
To exercise any of these rights, please contact us at support@ecoKode.com.
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@ecoKode.com
- Phone: +27 79 570 6115
- Address: Steyn City, Capital Park, Block B, Riverglen, Johannesburg, 2191